Hong Kong Post (EMS) Tracking
Hong Kong Post is a government department of Hong Kong that provides courier service, established in 1841 headquartered in 2 Connaught Place and Central, Hong Kong. From then, it has been providing its customers efficient courier services to send parcels worldwide. HK has a vast network that covers almost 220 countries and regions. Over the last few years, the firm has been continuously hiring more employees to expand its services. In order to achieve the highest levels of customer satisfaction, Hong Kong post brings efficient services that include “with tracking” and “without tracking.”. Hong Kong Post is one of the reliable business partners and also a suitable choice for e-commerce businesses, including Tmall, Alibaba, DC Fever, etc.
If you want ems hk tracking or speed post tracking use our tracker to see the current status of your parcels and couriers by tracking international couriers.
Hongkong Post Customer Care
Email: [email protected]
Contact Number: +852 2921 2222
Hong Kong Tracking Number
The tracking number reference of Hong Kong Post consists of 13 digits, for example, EA301156651HK. You can get your tracking number from the merchant’s website/app.
Hong Kong Mail Tracker
You can easily track your packages with the help of a tracking number. A tracking number is given to your parcel so that it gets identifiable. You can get to know the location of your parcel by using Parcel Monitor Service. For convenience, you can download the parcels app for iPhone or Android. You can also connect to the mail tracking website of the destinations directly.
You can also track Hong Kong Post cargo using waybill and any postal and courier shipment from China, Israel, USA, UK, Italy, France, Netherlands.
Hongkong Post International Delivery Time
The local post parcels are delivered within two working days after placing the order. Within three working days to the major commercial and industrial areas of the New Territories. It takes 3 to 7 working days of shipping in Asian countries,3-10 working days in England and Ireland,5-12 working days in the US, Canada, and Australia,7-21working days in Western European Countries.
Hong Kong post provides several services other than courier service, which are:
- Payment service
- Remittance service
- Trade Declaration Service
- Road Cargo System “ROCARS”
- Customized Gift to retain customers
- EPS Easy Cash for senior citizens
- E-Cert Service
- Application for a visit to Post Office/ Central Mail Center
- Registration for Cash Payout Scheme through Hongkong Post
- Registration for “iAM Smart+.”
What are the weight limits for the HK post?
The maximum weight per item is 2KG for items delivered to and picked up from the areas in the New Territories B or posted at mobile post offices.
What should I do if the Hongkong post package is lost?
For delay in delivery or loss of package, the delivery charge will be refunded. However, no compensation will be paid in respect of its contents. You should contact the Hongkong post directly.
What is Hongkong Smart Post?
Smart Post is a value-added service for the domestic delivery of ordinary mail. This service provides a function of checking the delivery status. You will receive an email or SMS notification once the mail item is successfully delivered to the recipient’s address or picked up from the designated post office. You can also track smart post here.
Does Hongkong post deliver on Sundays?
Sundays and public holidays are excluded from determining the date Hong Kong post picked up the package for all mail items and performance measurement under the performance pledges.
How to track Hong Kong Post shipment, order & package online?
Just enter your Hong Kong Post tracking number reference in the box above.
Is there any requirement for customs declaration?
All goods sent to destinations outside Hong Kong by post, whether in letter packets or parcels, must be declared to customs on particular forms available at post offices.
How to contact Hong Kong Post customer services?
Visit Hong Kong Post official website here or call with phone number +852 2921 2222.
What is the Hong Kong Post tracking number format?
The Hong Kong Post tracking number format is 13 digits, ex. EA301156651HK.
What is the official website of Hong Kong Post?
An official website is www.hongkongpost.hk.
How long does a Hong Kong post take to Canada or USA?
Hong Kong post tracking takes almost two weeks or 2-9 working days.
What is the compensation arrangement?
- No compensation is payable in the event of delay of parcel item;
- If the parcel is damaged, compensation is made according to the weight of the item upon posting; and
- If the parcel is lost, compensation is made according to the item’s weight plus a refund of the postage upon posting.